Privacy Policy

Effective Date: January 1, 2025

Business Name: Lacey's Golf Carts, LLC

1. Introduction

This Privacy Policy describes how Lacey's Golf Carts, LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, shop or service a golf cart with us, or otherwise communicate with us at our Tomball, Katy and Magnolia, Texas locations.

2. Information We Collect

We may collect the following types of information:

  • Name, email address, phone number, and mailing or delivery address
  • Details about the cart you own or are shopping for, including model, VIN and service history
  • Sales, service, parts, warranty and financing inquiry information you provide
  • Communication and messaging preferences
  • Website usage data collected through cookies and analytics

3. How We Use Your Information

  • To respond to sales, service, parts and financing inquiries
  • To schedule appointments, service visits and deliveries, and to send reminders
  • To process orders, quotes, warranty claims and repair work
  • To send transactional messages related to your account, order or service
  • To send marketing and promotional messages (only with your explicit consent)
  • To improve our website, inventory selection and customer service

4. SMS/Text Messaging

If you opt in to receive SMS/text messages from us:

  • Transactional Messages: You may receive appointment and service reminders, order and delivery confirmations, and account notifications. Message frequency may vary.
  • Marketing Messages: With your separate consent, you may receive special offers, discounts, and new inventory or product updates. Message frequency may vary.
  • Message & Data rates may apply.
  • Reply HELP for help or STOP to opt out of messages at any time.
  • Your consent to receive messages is not a condition of any purchase.

Mobile information and opt-in consent won’t be shared with third parties or affiliates for marketing or promotional purposes.

5. Data Sharing

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our business — such as lenders you apply with, delivery partners, and manufacturers handling warranty claims — subject to confidentiality agreements. Mobile opt-in data and phone numbers are never shared with third parties or affiliates for their own marketing or promotional purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications at any time

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: darren@laceysgolfcarts.com

Phone: (832) 810-3460